Jan. 23, 2024
My guest today is Chris Voss, the author of 'Never Split the Difference,' the topics of negotiation, empathy, and the application of negotiation skills in various domains are explored. The importance of listening and understanding in negotiation is emphasized, along with the need for balance between being firm and being empathetic. The role of systems thinking and organization in negotiation and life is discussed, as well as the impact of AI on negotiation. The value of coaching, self-awareness,...